At One Man Solutions (“we,” “us,” or “our”), we want you to be happy with your purchase. If something’s not quite right, we’re here to help.
Returns
- You have 30 calendar days from the day you receive your order to return an item.
- To qualify for a return, the item must be unused, in its original condition, and in the original packaging.
- A receipt or proof of purchase is required to complete your return.
Refunds
- Once we receive and inspect your returned item, we’ll let you know whether your refund is approved.
- If approved, your refund will be processed to your original payment method. The timing of the refund depends on your card issuer’s policies.
- Please note: Shipping costs are non-refundable. If your original order included free shipping, the return shipping cost will be deducted from your refund.
Late or Missing Refunds
Haven’t seen your refund yet? Here’s what to do:
- Check your bank account again.
- Contact your credit card company — it might take some time to officially post.
- Reach out to your bank — processing times can vary.
If you’ve done all of the above and still don’t see your refund, please contact us at.
Exchanges
We currently don’t offer direct exchanges. If you need a different item, please return the one you purchased and place a new order separately.
Questions?
Still unsure about something? We’re happy to help — just reach out to us anytime.
